Customer loyalty program software for appointment businesses
Loyalty program software rewards repeat customers so they come back more often. With Axeclusive, customers earn points on every visit and purchase, get an e-mail with the points they earned, move up VIP tiers that earn faster, and swap points for rewards. Customers who have not been back for a while get an automatic “we miss you” offer.
What you get
Points on every visit
Per amount spent and per visit, set for your industry.
VIP tiers
Member, Silver, Gold and VIP tiers that earn faster.
Rewards and personal codes
Customers redeem online for a personal one-time code, or at the counter.
“We miss you” offers
Sent automatically to customers who have not booked for a while.
Loyalty program: questions and answers
How does a loyalty program bring customers back?
Customers see progress towards a reward after every visit, which gives them a reason to choose you again. Offers to lapsed customers win back people who drifted away.
Do customers need an app or card?
No. They join automatically with their first visit and get a link to their rewards card by e-mail.
Can I give a bonus for bigger spends?
Yes. Rewards and offers can require a minimum spend.