Appointment reminders that reduce no-shows
Appointment reminder software sends customers an automatic message before their appointment so they remember to come or move it in time. Axeclusive sends a reminder e-mail at the time you choose (for example 24 hours before), with a link to reschedule or cancel inside your policy, and can take a deposit at booking so customers are committed.
What you get
Automatic reminder e-mails
Sent at the time you choose before each appointment.
Rescheduling instead of no-shows
A link lets customers move the appointment themselves, freeing the slot for someone else.
Deposits
A deposit or full payment at booking means customers have a reason to turn up.
Cancellation window
Online changes are allowed until the cut-off you set.
Appointment reminders: questions and answers
How do I reduce no-shows?
Send a reminder before every appointment, make rescheduling easy, show your cancellation policy at booking, and take a deposit for longer or high-value appointments.
When should a reminder be sent?
Many businesses send it about 24 hours before. You choose the timing.
Can customers cancel from the reminder?
Yes, through their booking link, until your cancellation cut-off.