Booking software features
Axeclusive Solutions brings online booking, reminders, payments, reviews, loyalty, invoices and an online store into one account — so you are not paying for and connecting separate apps.
Online booking
Give customers a booking page they can use 24/7. Live availability by staff and resource, no double bookings, confirmations and calendar files.
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Appointment reminders
Automatic appointment reminder e-mails, deposits, online rescheduling and cancellation windows to help you reduce no-shows.
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Online payments & deposits
Collect deposits or full payment by card when customers book, through your own Stripe or Square account. Tips, promo codes and invoices included.
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Google review requests
Automatically ask every customer to rate their visit, review you on Google and share on Facebook and Instagram. Low ratings reach you privately first.
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Loyalty program
Reward regulars with points on every visit and purchase, VIP tiers, rewards and automatic “we miss you” offers that bring customers back.
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Invoices & quotes
Turn bookings into invoices, send quotes customers accept online, and bill regular customers automatically with recurring service plans.
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Online store
Sell retail products, treats and gift items online with pickup or delivery, card payment in a pop-up checkout, and Buy buttons for your website.
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Multiple locations & teams
Manage several locations with their own hours, staff and resources, with team logins, roles and location-based access.
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Everything else that is included
- Quote requests
- Customers ask for a custom quote for groups and events.
- Online card payments & deposits
- Customers pay or leave a deposit by card (Stripe or Square) when they book.
- Invoices & quotes
- Send invoices and quotes customers can pay online.
- Recurring service plans
- Repeat invoices for memberships and maintenance plans.
- Digital waivers
- Customers sign a waiver online; links go out in booking e-mails.
- Live chat
- Chat with visitors on the booking page.
- Reports & revenue
- Revenue, busiest times, team and revenue by location.
- Packages
- Bundles of services sold together.
- Add-ons
- "Add something extra?" while booking.
- Promo codes
- Discount codes at checkout.
- Tips at checkout
- Customers add a tip when they book.
- Multiple locations
- Customers choose a location; each has its own hours.
- Unfinished-booking reminders
- A friendly e-mail when a customer leaves before booking.
- Team logins & roles
- Staff get their own sign-in, roles and location access.
- Booking assistant (chatbot)
- Books customers in the chat, takes payment and answers questions from the business's website.
- Product store & website buy buttons
- Sell products (food, treats, retail) online with pickup or delivery, and add Buy / Book Now buttons to the business's own website.
- Reviews & feedback
- After each visit customers rate it, leave a Google review and share on Facebook and Instagram. Low ratings alert the owner privately.
- Loyalty & rewards
- Customers earn points on visits and purchases, climb VIP tiers and swap points for rewards; members-only and “we miss you” offers bring them back.
- Refer a friend
- Every customer gets a personal share link. When a friend’s first visit is completed, both get a reward: credit, points or a discount code.
- Customer wallet (prepaid credit)
- Customers prepay for credit with a bonus (pay 100, get 115), pay for visits from their balance and get it back automatically if a booking is cancelled.
- “Due again” reminders
- Each service has its own rebooking interval; customers get a friendly e-mail with a one-tap Book button when their next visit is due.
- Insights: repeat customers & team
- Repeat-customer rate, new vs returning customers, rebooking rate and each team member’s revenue, tips, regulars and no-shows.
- Drag-and-drop calendar
- Day, week and month views by resource. Drag a booking to move it — conflicts are blocked.
- Team schedules
- Working days, hours and days off per person. Customers can choose who they see.
- Import your customers
- Bring your customer list from another booking app in a few clicks.
- Book from your own website
- Paste one line to add a “Book now” button or an inline booking form anywhere.